Most investors will be paid their interest and principal (upon maturity) via direct deposit, unless they have requested to receive a cheque. Please note there is a $10 fee for issuing a cheque to offset the administration cost, postage and banking fees. It may also take longer to receive a cheque instead of direct deposit.
If you have changed your banking information please securely update your information using this form.
Maturing Bonds: If your bond is maturing you will normally be contacted approximately one month prior to it’s maturity date. If you would like to redeem the principal, you will be paid within 10 business days after the month that your bond matures (for example, if your bond matures at any time in July, you will be paid by August 13th). If you have any concerns or issues with these timelines, please contact us immediately. Please note that all accrued interest earned between January 1st and the date of your bond’s maturity will automatically be paid out.
Accrued Interest Payment: Investors who purchased a bond prior to December 2020 would have received their first accrued interest payment in January or early February 2021. This includes all interest accrued from the time of their bond’s purchase up until Dec/31/2020. Please check your bank statements during this period for payment(s) from “ZooShare Biogas Coop INV”. If you are still waiting for an interest payment, it is because: a) we do not have your banking information on file, or b) we encountered an error processing your payment and have been unable to get in touch with you.
Please contact Gareth at gareth@zooshare.ca or call 647-704-6078 for additional details specific to your investment.